We do update this Notice from time to time so please do review this Notice regularly.
WHAT INFORMATION MENTAL x MUTHA COLLECTS
In running and maintaining our online business, we may collect and process the following data about you:
Information provided by you, for example, personal details when you register for information or make a purchase.
We only collect basic personal data about you which does not include any special types of information or additional location based information.
WHY MENTAL x MUTHA NEEDS IT
We need to know your personal data so that we can provide you with the products you have requested. We will not collect any data that we do not need in order to provide and oversee this request/your purchase.
WHAT MENTAL x MUTHA ALSO DOES WITH YOUR INFORMATION
As part of the registration process for our mailing list we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
HOW LONG DOES MENTAL x MUTHA KEEP YOUR DATA
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. The information we use from you for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
USE OF YOUR INFORMATION
In order to make certain services available to you, we may need to share your personal data with some of our service partners. This may include delivery partners to make sure goods you order through the website get to you.
We only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls.
STORING YOUR PERSONAL DATA
In operating our business via the MENTAL x MUTHA website, your data is processed by staff in the UK. We do not provide our own IT servers. However, no third party shall have access to your personal data unless the law allows them to do so.
Obviously we do our utmost to ensure that our server hosts are secure and fully accredited. Unfortunately, we cannot be responsible for any illegal breaches that may occur.
STORAGE OF PAYMENT DETAILS
We do not store credit card details nor do we share customer details with any 3rd parties.
THIRD PARTY LINKS
On occasion we include links to third parties. Where we provide a link it does not mean that we endorse or approve that site’s notice towards visitor privacy. You should review their privacy notice before sending them any personal data.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
When someone visits www.mentalmutha.com we use analytics via SquareSpace to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.
If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted.
If you wish to raise a complaint on how we have handled your personal data, you can contact us directly and we will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
CONTACTING MENTAL x MUTHA